Terms and conditions
Portrait Commissions & Pet Portrait Commissions
The following terms and conditions apply to all sales of portrait commissioned artworks supplied by Jessica Jane, PO Box 1328 Werribee Plaza, Hoppers Crossing, VIC 3029 otherwise referred to as the Illustrator in the remainder of this document.
By accepting designs and/or services from the Illustrator you agree to the Terms and Conditions outlined in this document.
This standard terms and conditions applies to and is not limited to quotations for all new works, the purchase and use of any existing works. The term works (referring to artwork) include the design, printing, copywriting, visual media, illustrations, images and sketches either produced or supplied by the illustrator.
PURCHASE OF COMMISSIONED ARTWORK
A full payment must be made when purchasing a commissioned artwork (including shipping/shipping upgrades). Once Payment has been processed the illustrator will begin the commission.
Changes/revisions are not included in portrait commissions as the illustrator will be working from a provided photo reference. Slight adjustments can be made if the illustrator has specifically missed a detail from the provided photo. The illustrator will send a photo of artwork for checking before posting.
PERSONAL USE OF ARTWORK
Commissioned portraits are for personal use only Copyright © by Jessica Jane Illustration. All rights reserved by artist. Buyer is not purchasing the rights to the image. Any and all publishing and reproduction rights are reserved solely by the artist. This image is not to be re-distributed, copied, imitated, or misappropriated in any way. Reproduction cannot be made without consent from the illustrator. Moral Rights and the Original Artwork remain the property of the artist unless otherwise stated. The Illustrator is entitled to use all artwork and/or Illustrations in their portfolio and for self-promotion purposes as required. Where appropriate, the Illustrator must be credited at all times.
OTHER USE OF ARTWORK
Portrait commissions are designed for personal use only. If you require a commissioned portrait for other purposes such as reproduction of artwork you must first gain approval from the illustrator. Additional costs will apply for reproduction or other use of artwork if approved by illustrator. Where appropriate, the Illustrator must be credited at all times.
The Illustrator agrees to complete commissions within the following time frames:
A6 portraits - 1 week, A5 Portraits - 1 to 2 weeks, A4 portraits - 2 weeks, A3 portraits - 2 to 3 weeks, A2 portraits - 3 to 4 weeks. If you have a tight deadline illustrator may agree to have commissions of A6 to A4 complete within 3 - 7 days if able. These time frames do not include shipping times.
The illustrator can not be responsible for a missed deadline if the Client has been slow to supply materials or not provided feedback to agreed timescales.
Additional postage costs apply when purchasing artwork. It is the clients responsibility to select cover for loss/damage and/or express shipping and/or tracking as provided when purchasing artwork.
REFUNDS AND RETURNS
The illustrator can not accept refunds or returns on commissioned original artworks. The Illustrator guarantees that artwork will be packaged in protective, waterproof packaging and addressed correctly to the address provided by the client. If artwork has been lost in transit or arrived damaged from postage the illustrator can not be held liable. It is the clients responsibility to select shipping upgrades such as cover for loss or damage to prevent disappointment.
Jessica Jane Illustration - Jessica Jane Rule
PO Box 1328 Werribee Plaza, Hoppers Crossing, VIC 3029
ABN: 21 548 255 029